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Welcome to Best Offers Lebanon, where your satisfaction is our priority. Below, we've outlined our policies to ensure a seamless and delightful shopping experience.
Defective or Broken Products

We stand by the quality of our products. If you receive a broken or defective item, please inform us within 3 days of delivery. We'll promptly arrange an exchange to make things right.

Makeup Products

Makeup/Fragrance is a personal choice, and we want you to be happy with your selections. While makeup/fragrance items are generally non-refundable, exceptions are made for defects caused by our delivery staff. Contact us immediately if you encounter any issues.

Unboxing Protocol

For a hassle-free experience, resist the temptation to open the shipped box upon delivery. If anything seems awry, let our delivery team know. They'll get in touch with us, and we'll handle the situation with care.

Wrong Colors or Sizes

In the rare event that you receive the wrong color or size due to our oversight, inform us within 1 day. We're here to facilitate a swift exchange for the correct variant.

Our Mistake, Our Responsibility

If the error is on our end, be it a broken item or an incorrect variant, rest assured. We'll cover the delivery charges for the exchange. We value your satisfaction and are committed to making it right.

Refund Process

Refunds are processed with the same care and speed as our deliveries. You can expect the refund within 3-5 days from the initiation. Your happiness is paramount to us. If you have any concerns or need to initiate a return, please contact our customer support team.

We're here to assist you every step of the way.

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